Photo by JOSSOAL (Allan Victor)
On 23 July 2025, JOSSOAL took an important step towards improving document management and internal collaboration by holding a practical training session on OneDrive, SharePoint and Teams. The session was delivered by Eva Niquice, Knowledge Management Advisor at horizont3000.
This was a necessity identified by JOSSOAL and shared with horizont3000 as part of the knowhow3000 program plan. While the organisation had been using Microsoft Office 365 for some time, many staff members had never received formal or practical training.
The training aimed to raise awareness of the use of OneDrive, SharePoint, and Teams, enabling staff to organise and store files in a structured way, improve document sharing and collaboration between departments, and make full use of these tools in their daily work.
Although the session was initially planned for 15 participants, it attracted 20 staff members (11 men and 9 women). Before the training began, the participants completed a short survey to assess their existing knowledge, enabling the trainer to adapt the content accordingly.
Following a hands-on approach (80% practical, 20% theoretical), the training covered the differences and interconnections between OneDrive, SharePoint, and Teams, guiding participants through uploading, organizing and sharing files. It also explored real-time collaboration features and included a practical exercise to create department-specific folder structures aligned with JOSSOAL’s organisational chart.
Despite some technical challenges — slow internet and account access issues — group work allowed planned activities to be completed successfully.
It was agreed that SharePoint will be the most preferred option to use as the main platform for interdepartmental document sharing, while OneDrive could be used for personal files and drafts. An existing, partially structured SharePoint site will also be made accessible to a wider group of staff to enhance collaboration.
Participant feedback was highly positive, highlighting clear objectives, useful exercises, and increased confidence in using the tools, with requests for more practice in SharePoint, Teams, and offline work. The trainer was praised for clarity, communication, and expertise, and the session was described as engaging, well-organised, and widely recommended.
Suggestions for future training included dedicating more time to each tool, holding sessions more frequently and covering other Microsoft Office tools. Overall, the training strengthened JOSSOAL’s technical skills, raised awareness of the tools, and introduced a new vision for digital collaboration and document organisation, positioning OneDrive, SharePoint, and Teams as key allies in daily work.
